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Terms of Service

Terms of Service

Last updated: 14 January 2026

Welcome to Big Oggie Creative Network. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully.

1. General Terms

By using this site, you confirm that you are at least 18 years old or have parental/guardian consent to make purchases. You agree to provide accurate, current, and complete information during the purchasing process.

2. Products and Pricing

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. Prices are listed in GBP and include VAT where applicable. We reserve the right to change prices without notice, though any changes will not affect orders already placed.

3. Orders and Payment

When you place an order, you're making an offer to purchase. We reserve the right to accept or decline your order for any reason. Payment is processed securely through Shopify Payments. By providing payment information, you confirm you're authorized to use that payment method.

4. Shipping and Delivery

We aim to dispatch orders as soon as possible. Delivery times vary by location and shipping method selected. Risk of loss and title for items pass to you upon delivery to the carrier. We're not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds

Please refer to our Returns Policy for full details. You have 14 days from receipt to return unworn, unwashed items in original condition. Custom or personalised items cannot be returned unless faulty.

6. Intellectual Property

All content on this site, including designs, artwork, logos, text, and images, is the property of Big Oggie Creative Network or our artists and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Product Use

Our products are for personal use only. You may not resell, reproduce, or use our designs for commercial purposes without written authorization.

8. Charitable Donations

We commit to donating 10% of profits supporting local charities in Cornwall and The South West. The selection of specific charities and timing of donations is at our sole discretion.

9. Limitation of Liability

To the fullest extent permitted by law, Big Oggie Creative Network shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the product in question.

10. Accuracy of Information

We strive to ensure all product descriptions, images, and information are accurate. However, we do not warrant that product descriptions or other content is error-free. If a product is not as described, your sole remedy is to return it in accordance with our Returns Policy.

11. User Conduct

You agree not to use our site for any unlawful purpose or in any way that could damage, disable, or impair our website. You may not attempt to gain unauthorized access to any part of the site.

12. Privacy

Your use of our site is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

13. Third-Party Links

Our site may contain links to third-party websites. We're not responsible for the content, terms, or privacy practices of any third-party sites.

14. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the modified terms.

15. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

If you have any questions about these Terms of Service, please contact us through our website contact form or email.

Company Information 
Big Oggie Creative Network
47 Vounder Glaze
St Just
Penzance
Cornwall
TR19 7HR
United Kingdom

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.